Privacy Policy
Effective Date: January 1, 2024
Wilde Detailing ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
1. Information We Collect
- • Identifiers: name, email, phone, address.
- • Booking Data: service date, vehicle type, technician assignment.
- • Payment Data: processed by Stripe; we do not store full card numbers.
- • Device Data: IP address, browser type, usage logs, cookies.
- • Photos: pre/post service documentation for quality control.
2. How We Use Information
- • To process bookings and payments.
- • To communicate confirmations, reminders, and updates.
- • To resolve disputes and support claims.
- • To improve and secure the Platform.
- • With consent, for marketing emails or SMS.
3. Sharing of Information
We share information with:
- • Technicians for service fulfillment.
- • Payment processors (Stripe).
- • SMS/email service providers.
- • Law enforcement if legally required.
We do not sell or share data for advertising.
4. Data Retention
We retain data only as long as needed for bookings, disputes, tax, and legal obligations, after which it is securely deleted or anonymized.
5. California Privacy Rights
California residents have the right to:
- • Know what data we collect and how we use it.
- • Request deletion (unless retention required by law).
- • Opt out of data sale/sharing (not applicable).
- • Correct inaccuracies.
- • Be free from discrimination for exercising rights.
Submit requests via support@wildedetailing.com
6. Cookies
We use cookies for functionality and analytics. Customers may adjust browser settings to limit cookies.
7. Children's Privacy
We do not knowingly collect information from children under 16.
8. Security
We use reasonable safeguards to protect your information. However, no system is 100% secure.
9. Updates
We may update this Privacy Policy by posting a new version with an updated effective date.
10. Contact
Questions or requests:
📧 support@wildedetailing.com
📍 West Los Angeles, CA